STAY FLEXIBLE

Updated: Jul 15


The salt treated infinity pool at our HQ has dramatic 180 degree views to the sea



In response to the global Covid-19 emergency, TenerifeVelo has updated its policies and procedures to ensure we abide by strict protocols and offer our groups the greatest flexibility possible.


Given the current uncertainty surrounding travel, we are offering flexible terms to groups and clubs booking to stay at our new HQ accommodation in Tenerife for bike trips and training camps. NO QUIBBLE GUARANTEE for flexible BOOKINGS

To book we ask for a 10% deposit with the balance due 12 weeks before travel.


If there is a formal UK Foreign and Commonwealth Office travel advisory notice in place advising against travel to Tenerife at the time of travel, you can rebook flexibly for any dates in the following 12 months or request a FULL refund (with our NO QUIBBLE guarantee). Or you can rebook flexibly and for free (subject to availability) if the situation deteriorates and you are nervous about flying nearer the time*.

CLEANING PROTOCOLS

We have implemented strict Covid-19 protocols at our accommodation in line with ABTA (the UK travel association) and local government guidance to protect our guests.


The emergence of SARS-CoV-2 has created a need to take additional cleaning and disinfection measures to help prevent its spread and help ensure the safety of our groups.


TenerifeVelo will:

  • Use accurate, reputable sources of information including ABTA and local authorities

  • Follow local regulations

  • Have a proactive plan to manage and minimise the risks associated with SARS-CoV-2

  • Implement an enhanced cleaning and disinfecting of the property between stays


Moreover, groups of 20 or more will enjoy EXCLUSIVE use at the property to ensure enhanced travel protection and enjoyment for our guests.


For enquiries, please see www.tenerifevelo.com or contact: info@tenerifevelo.com


*in order to rebook for free when there's no FCO advisory in place, we only ask that you give us 4 weeks' notice to allow us to adjust our logistics accordingly in good time as others may wish to take your place.


TenerifeVelo is a brand name of GeoTenerife Ltd, a UK-registered travel company and member of ABTA that organises group travel to the Canary Islands. We run our own historic accommodation in Tenerife for groups and clubs.

©2020 by TenerifeVelo.